Resources for NYC Tenants

Navigating landlord-tenant issues in New York City can be daunting, but you’re not alone. Below is a streamlined list of legal aid organizations, emergency hotlines, government agencies, and practical tips to help you protect your rights. Whether you’re facing eviction, landlord harassment, or unsafe living conditions, these resources provide support.

 

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Legal Aid and Assistance

Free or low-cost legal services for eviction defense, harassment, and housing disputes.

 

  1. Services
    Eviction defense, harassment cases,
    NYCHA support, foreclosure prevention,
    tenant group advocacy.
  1. Borough Contacts
    Manhattan 212-426-3000 | Brooklyn 718-722-3100 |
    Bronx 718-991-4600 | Queens 718-286-2450
    | Staten Island 347-422-5333.
  1. Specialized Units
    Homeless Rights 800-649-9125 | Housing Justice 212-577-7988 |
    NYCHA Unit 212-298-3450 | Foreclosure (Queens) 718-298-8979 |
    Foreclosure (Bronx) 646-340-1908.
  1. Website
    The Legal Aid Society
  1. Services
  2. Eviction prevention, tenant advocacy,
    housing preservation
  1. Contact
  2. 917-661-4500
  1. Website
  2. Legal Services NYC
  1. Services
  2. Eviction defense, displacement prevention,
    vulnerable communities
  1. Website
  2. NYLAG
  1. Services
  2. Connects tenants to
    housing resources and free legal aid
  1. Contact
  2. Call 311 and ask for “Tenant Helpline”
  1. Website
  2. Tenant Helpline
  1. Services
  2. Brief answers + referrals
    to agencies, groups, and lawyers.
  1. Contact
  2. 212-979-0611 (Mon 1:30–8:00pm,
    Wed/Fri 1:30–5:00pm)
  1. Website
  2. Met Council on Housing

Emergency Resources

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NYC 311

 

Housing complaints, referrals, and tenant info.

 

Dial 311 or visit 311 Online.

 

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HRA One Shot Deal

 

Emergency financial help to prevent eviction.

 

Call 311 and ask for HRA.

 

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National Domestic Violence Hotline

 

Housing and safety support.

 

Call 1-800-799-SAFE (7233).

 

Emergency Tips

- Act quickly when served with eviction papers.


- Document unsafe conditions and landlord communications.


- If in danger, prioritize safety and call the hotline.

Government Agencies and Programs

 

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NYC Housing Court

 

Handles eviction cases and habitability disputes.

 

Locations vary

 

 call 311.

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NYS Division of Housing & Community Renewal (DHCR)

 

Enforces rent stabilization and harassment complaints.

 

Contact: 718-739-6400 | 1-866-ASK-DHCR.

 

Website: DHCR.

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NYC Rent Guidelines Board

 

Provides rent regulation info.

 

Contact: 212-669-7480

 

Website: Rent Guidelines Board.

- File DHCR complaints for rent overcharge or harassment.
 
- Attend Housing Court dates—ask for a Right-to-Counsel attorney.
 
- Check Rent Guidelines for stabilized apartment increases.

Using Government Resources

  • Services: Info for tenants with pending eviction cases

  • Contact: 718-557-1379 | 212-962-4795 (Mon–Fri, 9–5)

  • Most organizations prioritize low-income tenants.

  • Under NYC’s Right-to-Counsel program, eligible tenants receive free legal representation in Housing Court—request an attorney at your first appearance.

  • Call early and have your lease, eviction notice, or case details ready.

Contact Us

for Further AssistanceIf you need personalized legal help with eviction, habitability issues, or rent disputes, the Law Office of Edwin Maria is here to assist. Schedule a free consultation by calling  or filling out our contact form.

Get In Touch

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Seestrasse 21,Zurich, Switzerland
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FREQUENTLY ASKED QUESTIONS

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Yes. NYC’s Right-to-Counsel program and most legal aid organizations assist tenants regardless of immigration status.

Report issues by calling 311 and filing a complaint with NYC Housing Preservation and Development (HPD). Be sure to document everything with photos and written requests to your landlord.

Check with the NYC Rent Guidelines Board (212-669-7480) or file a request with DHCR (866-275-3427). They can confirm your unit’s status and provide information on rent increase limits.

Apply for the HRA One Shot Deal program by calling 311. It provides emergency financial assistance to tenants at risk of eviction due to sudden expenses.

Several organizations provide legal assistance:

  • Legal Aid Society – borough-specific hotlines

  • Legal Services NYC – eviction prevention and tenant advocacy

  • NYLAG – defense against eviction and displacement

  • Tenant Helpline – call 311 and ask for it

Contact a legal aid organization immediately. Under NYC’s Right-to-Counsel program, many tenants are entitled to free legal representation in Housing Court. You can start by calling Legal Aid Society (212-577-3300) or Legal Services NYC (917-661-4500).